Privacy Policy | Marketplace

Privacy Policy

Privacy Policy

You can view the Marketplace Privacy Policy here www.marketplace.govt.nz/using-this-website/privacy/

Web browser cookies

Our Site may use "cookies" to enhance user experience. Users may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If users choose to refuse cookies, some parts of the Site may not function properly.

How we use collected information

 The Marketplace collects and uses personal information for the following purposes:

  • To improve customer service
    Your information helps us to more effectively respond to your customer service requests and support needs.
  • To personalise user experience
    We may use information in the aggregate to understand how our users as a group use the services and resources provided on our site.
  • To improve our Site
    We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To process transactions
    We may use the information users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To send periodic emails The email address users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If a user decides to opt-in to our mailing list, they will receive emails that may include news, updates, related product or service information, etc. If at any time the user would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or the user may contact us via our site.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorised access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our site.
Sensitive and private data exchange between the site and its users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

Contacting us

If you have any questions about the functions of the Marketplace, or your user experience with the site, please contact us using the Contact form available here www.marketplace.govt.nz/about-the-marketplace/contact-us/or by email to the team at marketplace@dia.govt.nz.